Avoiding Black Holes

My mother calls it the Black Hole of the Internet. Because I'm on the internet a lot as part of my work, it's not like I can avoid it altogether. And frankly, more of my trouble has to do with getting lost specifically in research or worse, in problem-solving. The only cure I know is to put a time limit on it.

I set a timer for 15 minutes, 20 min, an hour, or whatever makes sense for the task at hand. I try to factor in my schedule and the other tasks on my list when I decide how much time to spend. By setting a time limit, though, I have a much better chance of staying on the friendlier side of the event horizon. I expect you'll find like I do that it makes it much easier to be able to tear yourself away before you totally get sucked into your own personal black hole.

You know what it feels like to be sucked past the event horizon on your black hole tasks. There is a sense that you must be finished before you can move on or time simply disappears on you and before you realize it, hours have gone by. Some tasks are more like the proverbial tar baby than like black holes. You know what the tar baby tasks in your life look like: you tell yourself, "Just one more thing, and then I'll be done!"

If you've got one of those on your hands, then there is an adaptation to the strict time limit approach that I find works pretty well. Do the timer thing, then if you're still not done enough to feel like you can walk away from the task for real, spend 15 minutes (or more) on one or more other tasks on your list, then come back to the problem task and set the timer again.

You'll still be making forward progress overall, and if you're stuck on an intractable problem, you'll give your brain a chance to process any new information, recover from any frustration that's built up, and get creative about what to do next. In the meantime, the rest of your task list isn't held hostage to the one thing that's taking up all of your time.

Go ahead and try it for a week or two and see if it doesn't help make you more productive all the way around. And let me know how it works for you - or doesn't - I always like to know!

What life-enriching task(s) do you love to lose yourself in and how do you balance that with the rest of your life?

Still True

Everything I wrote about Startup Weekend Seattle 2 from last February is still true this time around, participating in Startup Weekend Redmond.

As we move into Sunday afternoon, my involvement seems to be slowing up a bit, allowing some time for reflection. I like that this time I felt able and willing to get in and get my hands dirty, actively working on a project. And just like last time, some additional lessons have emerged.

Know Your Business
I'm going to go out on a limb here - even developers should have a sense of what the business is, and that includes the business model. It impacts what you build, and unless you want to give up all possibility of autonomy and subject yourself completely to someone else telling you what to code, like some trained monkey, then you need to understand what you're selling, why, to whom, for how much, and at what cost.

And if you developers wriggle out of that one - for some understandable reasons - then be darned sure that someone you trust to have a good head for the subject takes care of that for you. And then follow their lead.

If no one is handling this part of your startup, or are doing it badly, you could well be thinking you're running a business when in fact, what you have is a hobby instead. And sometimes hobbies get quite expensive.

Listen to Feedback
Are your people tracking with your vision? Are they perhaps wanting to head a direction you should consider? Maybe the people working on your project have information about the viability of your business that must be heeded to be successful. If you're too caught up in what you want to build, you could be headed for the rocks because of individuals abandoning the project or because you're not as aware of your own blind spots as you could be.

Take Full Advantage of Available Resources
At Startup Weekend Redmond, we've had a startling array of resources available to us - BizSpark accounts with access to code, 'virtual CTO' humans to consult about architecture, various knowledgeable speakers presenting on topics relevant to our work this weekend, and of course the individuals on our respective teams and other folks working on other teams entirely. It's a mistake to walk away from help that so readily available. It also helps to pause a moment and think about what sort of help is not quite so visible. Making use of available resources is just plain smart.

Don't Force-Fit Tools
While making use of available resources is smart, there certainly are times when what is available really doesn't fit your needs. When that happens, it's smarter to walk away and find something else that works better - or take what's available now, knowing that you'll trade out as soon as it makes sense.


Keep Talking
Do you know what the other members of your team are doing and what problems they're trying solve? Do they know these things about you? Without good communication, you risk redundant efforts or worse than that, gaps in what gets done. This can be easier in small teams but there are ways of dealing with communication issues in large ones and no team is immune.

Shut Up
Once you all know what you're doing, how, and why, sometimes it's important just to shut your mouth and let everyone work. I was certainly guilty of not abiding by this one last night but that just highlights a corollary - other people often have different needs than you do. Talk about how you can best try to meet them all.

Build on Success
If you develop a good working relationship, achieve some success with an approach, follow up and build on it. Continuing to move the ball toward your goals is almost always more important than any single run.

Find Something to Do
If you're fully engaged, you'll probably have no trouble finding ways to help move the ball forward. If you've found yourself a bit less engaged, that might be a bit more problematic. Just know that a) the team can't succeed unless everyone is working to move the ball forward and b) acting engaged can help you become more engaged in what you're doing.

And just to re-iterate - Enjoy it - it's important to enjoy what you're doing or find another way to create joy in your life.

What resources are available to help you succeed?

Lessons from Startup Weekend Seattle 2

My family doesn't really understand why spending a whole weekend with a bunch of geeks would be so important to me but at least they didn't begrudge me the time. Having participated twice now, I find Startup Weekend is a bit like a real-life reality show, a laboratory environment for controlled experiments dealing with real-world issues.

It's fun - lots of fun - but I probably wouldn't take so much time away from the rest of my life just to have a good time. These weekends are also really valuable.

For one thing, I find it so much easier to connect with people - get to know them and really bond with them - when we're working together for a common purpose. It's so much better than standing around at some networking event trying to figure out what to say to one another. It's even better than most ice-breaker activities or events billed as 'team-building' because of how fully engaged people are in what they're doing.

Plus, as Marina Martin points out on Nathan Kaiser's nPost blog about Startup Weekend, working together in close quarters like this also provides a great opportunity to see how people work - together, under pressure, with and without direction, and when faced with seemingly insurmountable obstacles. After a weekend like this, I have a growing list of people I'd love to work with on real world jobs and projects and probably a few I'd have to think a bit more carefully about first.

Beyond experiencing the power of the event for yourself, here are a few of the lessons coming out of Startup Weekend that I thought were rather universally portable into other situations...

Step Up
Things happen because you make them happen. If it matters to you, take matters into your own hands; don't wait for someone else to do it.

Be a Leader
Leadership is often more about helping the group define their vision and about removing obstacles in the way of that vision than it is about dictating who should do what and how. All it really takes is wanting to be of service.

Assume You Know Enough
You may not feel like you know everything you need to know but that doesn't necessarily mean that someone else knows more than you do. Dive in and figure it out; learn as you go along if you have to.

Get Passionate
The work can be tough enough without making it tougher, trying to work on something that you have to push yourself to do. Work on what pulls you in, propels you, compels you to be involved.

Work With People Who Share Your Passion
You don't have to agree - in fact diversity of opinion helps - but look for and stick with people who feel as driven as you do to succeed in your chosen direction.

Accept Some Ambiguity
Any creative endeavor involves a certain amount of uncertainty. If you already know everything you're doing, it's an assembly line that robots could be doing instead, Certainty is not creative and definitely does not produce anything new. Embrace the ambiguity and harness the chaos to bring about real innovation and change.

Work Through Challenges
Whether you steer around obstacles, stay persistent in the face of challenges, seek out new solutions, or accept workarounds when you have to, it takes dedication to keep moving forward - and moving forward should always be your goal, no matter what setbacks you might encounter.

Use Available Resources
You never know what you need or what you might be missing. Look for and be wiling to accept help and information from a variety of sources.

Pace Yourself
Whether it's a sprint or a marathon, managing time, energy, and other resources is an important aspect of success. Know what sort of race you're running and plan accordingly.

Slow Down
Understand what you're really trying to build, for whom, and why. Listen to feedback. Make paper prototypes before committing to code. In the end, you'll actually be saving yourself time and headaches by spending some time thinking and planning before jumping straight into the actual work.

Have Fun
When all is said and done, work and life are both a lot better when we can remember to laugh, enjoy ourselves, take some time to play, and (in general) just not take things too seriously.

Look For Opportunities
When challenges arise, there are very nearly always gifts and opportunities - but only if you're looking for them instead of focusing on what's going wrong. Consider it a matter of choosing the approach most likely to produce the best outcomes.

Celebrate Success
The results may look exactly as you'd imagined... or, more likely, like something different, less or more. Whatever it is, celebrate whatever is right, whatever you have learned or accomplished.

Say Thank You
Someone has helped you get where you are, has helped make things easier. Show your appreciation.

I know there are a number of people I'd like to thank for making Startup Weekend such a memorable event.

Thank you John Smilgin for taking the ball and running with it and for joining forces with Rob Eickmann, Nathan Post, Ilene Little, and Marina Martin in doing such an amazing job with planning and execution and for bringing in so many great sponsors.

Thank you to Whitney Keyes for getting us such great media coverage and to George Junginger for his assistance and insights in running the event.

Thank you to Google for hosting the space and especially to Jessica Einfeld and Wesley Chan for their persistence and determination in resolving various issues and to Bob and Justin for taking such good care of us throughout the weekend.

Thanks also to all of the terrific sponsors who made the Startup Weekend possible - Perkins Coie, nPost, Microsoft, Blue Box Group, Type As, Inc for meals, Peets for coffee throughout the weekend, and Big Al's for very affordable, very good beer. Thank you Aviel Ginzburg for creating the cool t-shirt logo.

And of course - a huge 'thank you' to everyone who participated. Thank you to everyone who came out and joined in, worked hard, spent time on projects, helped keep things tidy, laughed, and had fun. Thank you to everyone who followed our activities and shared in spirit.

Thank you to those of you who spoke up about what you needed and helped participate in finding solutions. Thank you to everyone who helped create some buzz about this and future events and to everyone who shared ideas about how it can be even better next time. Startup Weekend just wouldn't be the fabulous event that it is without you. Thank you for being part of it.

What can you do to make your next gathering worth repeating?

Raising a Compassionate Geek

Amidst the chaos of students readying their collection of engineering contraptions based on ancient Chinese technology, Kristen found me and put a copy of ParentMap into my hands. "The story on the Dalai Lama starts on 42," she said as I started to thumb through the pages.

The story wasn't about the more general relationship between the Dalai Lama and his native Tibet. She had read an article I'd written about Small Person's encounter with His Holiness last spring and wanted follow up on what sort of lasting effect he and I had noticed since then.

The educators at Seattle Country Day School get it - science and technology are important, but these are not the only keys to success. Learning how to collaborate with others and to see the world from more than one point of view are important too.

I see this pretty clearly when I'm coaching geeks. When technology professionals have more than sufficient technical skills but still aren't achieving all that they want, we often discover that the missing ingredient is further development of their (sometimes neglected) soft skills - collaboration, compassion, and building strong working relationships.

Small Person is most definitely well-rounded in that respect. As innovative as he is, and as good as he is at building things on his own, he also shows a talent for working well with others, listening to differing viewpoints and integrating them with his own ideas. I have no doubt he'll go far.

As a parent, I encourage that balance because I see how much it helps my clients. It is important to play to our strengths, and it can also be a good idea to take another look at areas we may have dismissed in the past as unimportant and consider the possibility that there may be some value there too.

What role does compassion play in your work and life?

What to Do When Your Job is Dead - Top Ten

Starbucks, Zillow, Redfin and now Insight and Circuit City - these are just a few of the organizations who have recently had tech-related layoffs and it wouldn't be surprising in the current economic climate to see continued impact on the technology sector. Most notably in Seattle, it's likely a number of Washington Mutual tech workers could be on the streets soon with the redundancies in operations expected with the JP Morgan acquisition. The question of what to do if you find yourself caught up in the midst of a lay-off comes up regularly, so here are the top ten tried and true tips that I've used myself and passed on to others with some success.

1) Take time to grieve - There's no way around it, losing your job sucks. If you see it coming, you've had plenty of time to get anxious over the possibility that you'll be involved and if you don't, you'll be blind-sided. Either way, you'll be feeling bad about it for a while, so give yourself some time to deal with the emotional fall-out. The key is to make it a planned, limited amount of time so that you can quickly get on with the business of the rest of your life.

2) Take stock - What areas of your life are in need of critical attention and what tangible and intangible assets do you have? Where are you ahead in the game and where do you need to begin playing catch-up sooner rather than later? Whether you've got some pleasant surprises or some serious concerns, it's always better to know exactly what you're dealing with.

3) Schedule your priorities - To avoid devolving into a total pity party, make yourself a schedule that moves you forward and stick to it like you would stick to a job schedule. I like to establish a healthy mix of job hunting, skills development, networking and some fun - approximately in that order, but you decide what's important for you. Presumably, job hunting is your top priority, so make sure your actions back that up. But that doesn't mean it should be your only priority to the exclusion of everything else. Remember to have fun along the way and nurture your other needs in addition to keeping up your efforts to track down another source of income.

Part of keeping it a healthy mix means making what time you do spend job-hunting really count. Target the job boards (are you more likely to find work on Dice or LinkedIn? Monster or Yahoo?) that are most likely to carry your kind of postings and stay current with them. And whatever you do, don't forget to target specific companies that are appealing to you.

4) Learn something - Time spent unemployed is great for brushing up on your technical skills and these days, there are lots of low- (and even no-) cost options for doing so. I have spent time between jobs teaching myself skills such as JavaScript and XML. Back when I was working in television, I'd turn the sound down on the weather reports and practice the sort of on-air patter common for broadcast meteorologists. Make updating your marketable skills a priority - it will improve your resume and you'll have something to show for the time.

5) Stay positive - This one's a two-fer. Staying positive means avoiding both cynicism and pessimism. The best antidote for cynicism is to develop a philosophical attitutude. It may be someone else's fault you are where you are, or it may be your own but in the end, it doesn't really matter a whole heckuva lot. Blaming yourself or others won't help you find another job and in fact, could cost you opportunities if you come across in interviews as too negative. What you don't want to is to get stuck in the past and that's all that cynicism or dwelling on problems will do for you. Work hard at finding what's good in the situation and use that to propel you forward.

Pessimism is best dealt with by focusing on the possibilities, however unlikely they may seem at first. You may have legitimate reasons to be concerned about finding work or making ends meet in the meantime but it just keeps you stuck to spend your time thinking about it. Instead, keep your eye on what might be possible and do whatever you can to increase your chances that you'll be one of the few to buck the odds. Somebody out there is still hiring geeks and someone will get those jobs, even if they're far and few between. Do what you can to be one of them. For some geeks, that learning time mentioned in #4 might be better spent on developing soft skills like those used to develop good working interpersonal relationships than on learning Ruby on Rails.

6) Keep (or start) networking - Keep in touch with people you know from past jobs and other aspects of your life. If several of you find yourselves out of work at once, consider meeting for coffee on occasion to help each other through this tough time. You can look over each others' resumes, offer job hunting tips, and practice interview skills. Lunch 2.0 events help reduce your grocery bill and increase your networking opportunities; take advantage of them. If getting together in person doesn't work for you (and even if it does), you can and should also keep in touch electronically. Email and social networking sites like LinkedIn and Facebook can be great tools for staying in contact with people who might be able to help you land your next position.

7) Set goals - Whether it's networking contacts or job applications, make sure you identify interim objectives and track your progress. Not only will it keep you motivated to keep going, it will also keep you pointed in the right direction and you'll feel a sense of accomplishment along the way, even before all your shots on goal land you a new job.

8) Get involved - Use the skills you would bring to a job to help out some charitable organization. They benefit from your expertise, you stay current in your skills and have something worthwhile to show for the time you spend unemployed, and everyone wins. Or participate in events like Startup Weekend or 6-hour Startup as an alternative to drive-by carding-type networking events. Online, you can build credibility by offering your expertise on sites such as LinkedIn and Experts Exchange and other forums.Who knows, in getting involved, you may even meet and impress someone influential in your job search.

9) Reinvent yourself - Sometimes lay-offs are an opportunity to look at things from a new perspective and start fresh. If you're thinking that could be true for you, you owe it to yourself to set aside any fears you have and look at the situation with an objective eye. Do I really want to go in a new direction? What would it take to improve my chances of success? Books can be a huge help in figuring out your position on the matter. What Color Is Your Parachute is a perennial favorite of mine and if you like a bit more structure, you may appreciate my other favorite, Now What - 90 Days to a New Life Direction.

If you're thinking of starting a new business, know that it is likely to be tough but doesn't have to be impossible. Sometimes it's no more risky to go into business for yourself than it is to wait around for the next paycheck, especially if you've had some money set aside. If you're smart about budgeting and business plans, you may be able to turn chaos into opportunity. For those of you not in Boulder tomorrow, be on the watch for notes from the panel discussion, Crash Course - Growing a Startup Amid Uncertain Economic Times as a step toward being better prepared.

10) Get help - Geeks tend to operate in a meritocracy, which is all well and good until we get to the point where we think that means having to be able to do everything ourselves. Sometimes getting help is the best thing you can do for yourself. Another perspective on matters is often very beneficial and don't forget the additional value of making yourself more available for other pursuits more worthy of your direct involvement; sometimes you just can't know and do everything. Help can come in the form of a self-organized support group or an informal buddy system just as readily as from a coach. If what you really want is to work with a career transition coach though, find out about coaching rates and don't assume that it's out of your price range just because you're out of work. Perhaps you know others who are looking for similar services making it possible to band together for group coaching and share the costs.

You can also consider asking the coach to negotiate rates. I've found a lot of coaches and prospective clients really like the formula F = 0.1*(V-A) + A , where the coaching Fee is calculated using V for the Value of the engagement and A for the amount deemed by the client to be Affordable, as a way of preserving value in the coaching relationship while making the coaching services workable for the client.

The upshot is that we all know there are fluctuations in the tech sector - there have been for a lot of years now and some would argue that we never did fully recover from the bursting of the dot com bubble. Still, my sense is that technology is here to stay in one form or another, and that means there will always be tech jobs out there somewhere. If the work isn't going away entirely, it means that we have only to figure out how we fit into the new paradigm and do our best to adapt.

What adaptations will help you survive the downturn?

Tales Worth Telling 2 - What IS That?

I keep up pretty well with current events - at least the sort that make it into the newspaper and broadcast news anyway. So a lot of times I understand what some of the hot searches are all about. Google Hot Trends searches are also a great way to catch breaking news, such as the crane collapse at the refinery in Houston the other day.

Then there are those entries in the top search list that make me scratch my head. I have no idea what they're about until I go look. Sometimes I'm sure I don't want to know or that finding out will simply be feeding some prurient interest. Sometimes I worry that by following the links to learn more, something bad might happen like I'll be placed on some government watch list or something. Of course, if it's on the Hot Trends list, in all probability I'll have lots of company there.

Today, there are a few of these. The first "Wha-aa?" is at the very top of the list, Green Gulch. On investigating, though, it turns out just to be one of those "I know what you're watching" things.

It seems that CBS News Sunday Morning profiled Green Gulch, and it must have sparked people's innate curiosity to learn more. Of course, Voice of America did a similar piece on Green Gulch nearly a month ago and I don't recall seeing that kind of spike in searches. Best guess(es)? CBS got the idea from VOA and more people watch CBS Sunday Morning News than listen to Voice of America.

For a while, I was confused about what that story had to do with "stone by design", considered by Google to be a related search. Then I discovered that Lew French's Stone By Design had been profiled by CBS News Sunday morning back in November. A-ha! Mystery (probably) solved.

Lake Placid Ironman competition - seems pretty self-explanatory. I'm not sure I'm all that curious about it or the results.

From the looks of it, not as many other people are all that curious either. As I write this, that search has dropped to number 17. The occasional spikes in searches on the Lake Placid Ironman probably have to do with coverage from CNN or people wanting to find out more about race results. And, having looked into it a bit more now (see there's that curiosity thing again. Really, the internet is a black hole), I can imagine that thunderstorms today and an expected finish time of midnight for some really would pique a bit more interest.

Roomsaver, pass. Probably featured in some news report and people are even more interested than usual right now in saving money. The most interesting aspect of this hot search item is that I can't seem to get to the website at the moment. That tells me they may be pretty new, perhaps not yet built for scaling, and some news piece grabbed enough people's attention that they're overwhelming the site at the moment.

Which brings me to my favorite on the list. Katie Holmes and her purple hands. Why would I care about Katie Holmes in the first place? And why in the world are her hands purple? Should I care about that?

Guilty pleasure or not. Inquiring minds want to know.

Investigating that one pays off with interesting stuff. Google Hot Trends searches are indeed helping create news. I'm not the only one finding out new things because of what other people are searching. Are her hands really purple? And if so, is it because of some kind of Scientology ritual?

You know what, after finding out that much, suddenly my curiosity has died. It's really not something I care about after all. There are way better things to think about than whether or not some celebrity's hands are purple, and why.

Update on the Roomsaver website - it finally loaded. It's a website (who'dathunkit). It helps you save money on hotel rooms (surprise!). They provide coupons for saving on rooms such as you might find on road trips. Okay, not a bad idea. Not super sexy either, but hey, who am I to judge? Saving money is saving money. Just remember to keep the coupons in the car.

Huntington Bank is a little trickier. It could be a bank robbery, but that was back in April and the most recent news story on the subject was three days ago. It could be because of recently posted profits when we're all feeling a bit skittish about the viability of some banks but again, that story came out Friday and none of the other banks mentioned in it are that high in the searches. Hmmm, still no joy. Time to give up for now.

On the creepy side of that search though, my concerns about randomly following links from the Hot Trends list may not be completely unfounded. It turns out there is a website called Businessuu that seems to operate by taking some of the text from top searches like these and then turn them into something vaguely... icky. I can't tell for what purpose, but surely it can't be good. I'm not linking to it. Trust me, you do not want to go in there. And if you ignore that recommendation and decide to go look for yourself and come across something unseemly or contract some gross virus, don't say I didn't warn you.

On that note, it's time to turn my back on the moving target. So, no storm chasing with Tropical Storm Dolly. I'm going to perhaps indulge in some voyeuristic tendencies and check out the Danica-Milka video of some exchange/fight they apparently had recently while trying real hard to ignore some of the idiotic comments by others. And then I'll see if The Long and the Short of It family can manage to combine some bicycling and ice cream to celebrate National Ice Cream Day.

Happy Sundae!

What puzzles you?

Tales Worth Telling

One thing I am, is curious... about a lot of different things. Some of my very best work has been the result of following my curiosities. I've always hoped that various great thinkers are right, that "curiosity has its own reason for existing" (Albert Einstein), that it is "one of the permanent and certain characteristics of a vigorous mind" (Samuel Johnson), and that "curiosity is the key to creativity" (Akio Morita).

Whatever else can be said of curiosity, certainly it's true that curiosity is a sure cure for boredom (Dorothy Parker). Her assertion that there is no cure for curiosity probably explains the extraordinary amount of time I often spend in the black hole of the internet.

Alastair Reid has his own views on curiosity and whether it may have killed the cat - "Only the curious have, if they live, a tale worth telling at all." Reid's poem, Curiosity has remained one of my favorites over the years.

Since I spend a fair amount of my time indulging in my curiosities, perhaps there can be some benefit from sharing my curiosity-driven investigations and travels. Who knows, it might be as simple as shortening the time you spend satisfying curiosities of your own, or maybe it will provide further fuel for investigations that may take you someplace new and wonderful.

News and current events make me curious. Popular culture makes me curious. And I'm finding the Google Hot Trends in searches are an endless source of fascination. I don't know that I'd want to spend all my time sharing what I learn about what searches people are making but it certainly would make the time spent chasing down that stuff a bit more worthwhile. We could always give it a try anyway to see how well it works.

A sampling of a few of today's hot search trends on Google...

Starbucks is closing 600 stores. People apparently want to know more about that, especially which ones are on slated for closure (thanks to West Seattle Blog for the link to the full list). Hopefully your favorite one isn't on the list. If it is, the one across the street will probably do just as well, don't you think?

And while lots of people know Salma Hayek, the producer of Ugly Betty and Oscar-nominated actress in the movie, Frida, apparently they're not so familiar with her now-ex fiance Francois -Henri Pinault. Or perhaps it's just that it's easier to find news of their broken engagement by searching on his name instead of hers. Celebrities' lives are always wildly exciting for the general populace for some reason, and I'm not always sure why.

The Science Friday searches are apparently two-fold. On the one hand, people could be wondering more about Earthrace, the bio-fueled boat profiled in today's Science Friday broadcast that recently completed an around-the-world trip in 60 days, 23 hours, and 49 minutes, breaking the world record. Or they could be searching for more information about the announcement that NPR will be drastically reducing funding for the popular Science Friday. Or both. Good news and bad news sometimes travel together.

One search that was hot earlier in the day and is now in the process of being eclipsed by more recent topics of interest is CDARS. The Certificate of Deposit Account Registry program allows you to invest up to $50M in certificates of deposit at one bank, bypassing the standard $100,000 FDIC-insurable limit by allowing banks to apply their own interest rates to CD's purchased from other banks through them. I believe that's how it works anyway, based on what I've read so far. I wouldn't recommend taking my word for it.

In any case, with the current status of banks and the mortgage industry causing some people such concern that bank runs are even making the news, it's no wonder that increased protection is of such interest today.

Bite of Seattle is the one that truly has me puzzled though. Is Google Hot Trends showing me what geographically proximate people are searching? Or are other people really that interested in our annual summer food festival? And if it's somehow the latter, how are they hearing about it? Seeing that people are now suddenly much more interested in the Aquatennial of Minneapolis (trust me, you do not want to click on the blog that proclaims itself to be the official website for the festival without a rock-solid virus-scanner installed) and a collapsed crane in Houston, I'm thinking maybe The Bite really is that well-known outside of Seattle (or there are just htat many of us here asking the question). Go figure.

So that's as much patience (and time) I have for tracking things down today. Clearly it's always a moving target, so I have to draw the line somewhere. It will be interesting to see how far this thread travels. In the meantime, feel free to comment on whether you think it's an idea with legs or not.

What makes you curious?

Runners and Technology

Sometimes the only thing that gets out is technology. For another couple of hours yet, we're not going anywhere. We've got the Seafair Marathon going out our door and with the half marathoners still coming up the "last killer hill" just to the south of us and the marathoners coming up the hill just to the north, there's really nowhere to go.

But you can see the pictures. This is the top three elite runners just joining up with the half marathon runners.

And meanwhile, at City Hall, the Eastside Amateur Radio Support group is participating in Field Day, the annual event where ham radio operators practice using technology to get the word out any way they can when nothing else is working.

So -I'll walk down to City Hall in a bit. That will still work. And in the meantime, we'll tune out with some reggae designed to make the last mile a little more fun for the runners. At least it's a nice gradual downhill from here!


How will you get out?

Follow the Leads

In which Kimm draws parallels between reporting, troubleshooting, geo-caching, and intuition... In the newsroom, I had a basic plan for tracking down stories that worked mostly without flaw - I'd poke around enough to come up with a handful of names worth contacting to get more information and I'd talk to them if they did. Sounds simple enough, except a lot of times they didn't have the sort of information I was looking for, so that's when the plan kicked in. I never let anyone off the phone until they answered one other question - "Do you know anyone else who might be able to help?"

It might take a few calls, but this method almost always worked; I'd just keep following the trail until I got what I wanted. Looking for the next clue if I couldn't get at the answer itself helped get me out of a few jams when I was in tech support too. Sometimes it was as simple as following a single thread and other times it was tougher and more like following breadcrumbs - find one breadcrumb then start searching for the next one, hoping the birds haven't eaten it.

This summer, small person and I have discovered geo-caching and I'm finding there are some similarities. We go to the latitude and longitude coordinates identified for the cache and then start following whatever clues and intuitive instincts available until we make our find. Sometimes the GPS coordinates are just the starting point - there are more clues or coordinates to find and follow before we actually find the treasure box and that makes it all the more fun. Or frustrating, depending on our perspective at the time.

Sometimes I stumble upon clues by accident and it occurs to me that this may be the best metaphor I've stumbled on yet for how to understand intuitive insights - especially the really strange ones defy any kind of reasonable explanation, even when "reasonable" is stretched enough to include some mechanism such as uncommon senses beyond the normally agreed-upon five senses. Sometimes where you're led isn't the ending point. Sometimes it's just the next clue in the trail of breadcrumbs we're meant to follow.

If that's true, recognizing whether we're at the destination or just another step closer is probably part of the puzzle to be solved. Good thing I like puzzles!

How do you solve puzzles? Send your methodology to me at techsurvivor@soaringmountain.com and let's talk about what does and doesn't work, when and why, and when & why not.

Where might the thread I'm following be leading?

Not in My Right Mind

I don't know about the rest of everyone, but sometimes writer's block turns into something more like writers' bottleneck. At such times, it would probably be helpful to just move onto the next topic instead of staying stuck. There's a message there somewhere. I'll figure it out & get back to you... well... sometime. In the meantime, given that I let myself stay stuck for so long, let me just point out that I'm thrilled to discover that a) some play can have a purpose and that b) there are really good, left-brained/analytical minded-appealing reasons for developing and engaging right brained thinking too. And some fun ways to go about it.

My father, a leftie, would probably be pointing out about now that given the link between brain dominance and opposite handedness, only the lefthanded are in their right minds. As bad a joke as that is, it's actually related to some of what I've been exploring lately more in-depth.

One of the perks of having a small person around the house is having ready access to Lego bricks - one of my all-time favorite toys - so I was pretty jazzed to learn not-so-recently-now (back in November, at the International Coach Federation conference) that there are some good justifications to playing with them that go beyond just having fun. The Lego Serious Play folks say you can actually unlock important information by playing with Lego pieces as a way of facilitating communication between the two halves of our brains - and yes, it does seem to work. At some point, I'm sure I'll get licensed to facilitate this process... I'm that interested in it. If you're interested in it too, be sure to let me know as it might influence how soon I get in to get this done.

Not only is the process fun, it's also based on sound brain theory, which means that it meets my definition of cool, being both neat AND useful. This engaging both halves of the brain to get at better answers is definitely in line with what I've been saying for years, even if it hasn't exactly been out loud. As far as I can tell, an analytical approach that is open to intuitive-based quantum leaps of thinking will always (and I tend to use absolutes rather lightly) be far more productive than either approach alone. This is what I call being logically creative. LSP not only helps make that process possible, the brain theory upon which it's based explains why it's so useful.

And now Dan Pink explains in hard terms why we should care to even look at a right-brained approach to matters when so many of us got where we are and achieved our greatest successes by focusing on one that is strictly left-brained analytical. With hard data that the most analytical mindset can appreciate, he explains in his book, A Whole New Mind , how and why that road is a dead end if it's the only road we travel. It's worth reading. And if it means nothing to you, then I'm guessing that what I do and how I do it probably means nothing to you either. No harm, no foul. When you're ready, we can talk.

I'm guessing though, that a lot of tech folks will get it if they stop long enough to really think about what's involved in their work. The ones who understand why it's important to be able to take ping pong, pool, or foosball breaks from time to time in the afternoon - because tech work is as creative as it is logical - will get it. Those who understand the need for logic laugh long and hard at the total lack of logic in, say, the Kids in the Hall sketch where the guy actually thinks he'll get the car started by washing the windshield. And who doesn't love a good laugh? The thing is, those who also understand the importance of the creative element will probably keep their jobs longer.

And if you accept the basic premise, then what? Figure out how to nurture and tap into that creativity, I guess. Playing with Lego bricks (with or without the Serious Play element) is one way. So is any creative endeavor, really... crafts or other artistic expression, music, you name it. The folks at Face the Music use writing and performing blues tunes to engage creativity toward a useful end, so do check them out if that's an appealing-sounding option.

I'm interested to hear your own observations about blending logic and creativity - send them to me at techsurvivor@soaringmountain.com and let me know... do you believe they belong together, or are they separate pursuits?

How can you use creativity to expand the reach of logic?

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Kimm Viebrock is an ICF-credentialed Associate Certified Coach who helps technology professionals and service-oriented technology groups develop and use their skills more effectively and increase their value within the larger organization, allowing them to do more, do it better and have more fun doing it. Kimm is devoted to finding the connectedness in life.